Sudarshan Hiray

Modern businesses don’t just run on Salesforce—they run on entire ecosystems of applications. At Heroku, we operate dozens of services alongside our Salesforce instance such as billing systems, user management platforms, analytics engines, and support tools. Traditional approaches to unifying this data create more problems than they solve.

In this article, we’ll see how we unified Salesforce and multi-app data into a real-time analytics platform that processes over 10 TB data monthly with 99.99% uptime. We’ve built a data warehouse architecture that eliminates ETL complexity while delivering real-time insights across our entire technology stack. Here’s how we did it and why…