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Sharing your app’s status is critical for communicating and building trust with your users – whether it’s down for maintenance, experiencing problems with service providers, suffering from interruptions or performance problems, or up and running perfectly. Here at Heroku, we accomplish this with Heroku Status. But today, we’re introducing our first add-on that makes it easy to communicate app status with users of your app – StatusPage, now in public beta.

StatusPage lets you …

Throughout the year we participate in a lot of conferences, hackathons, meet-ups, educational programs, and open source projects. At each and every one, we are inspired by the accomplishments, projects, and people we get to meet there. We welcome the opportunity to talk to you about your projects, answer your questions and share some awesome Heroku swag. If you see us at an event, please stop by and say “Hi.”

Each month you can find …

Heroku Postgres brings the Heroku flow to your database, offering safe and straightforward provisioning, scaling, development and collaboration. Traditionally, generating and sharing data from within databases has been inconvenient and challenging. What if you could safely and easily capture and share the data you need to drive your business?

Dataclips, available on all Heroku Postgres production and starter databases, let you run SQL queries against your data and share the results in an easy, visual …

We continuously use support data to identify high impact issues in our platform. Over the past couple of weeks in July, we reduced the volume of support inquiries related to Heroku Postgres by over a third — even as overall usage of the product increased. In this post, we’ll tell you that story and a bit about how we do support here at Heroku.

Identifying High-Impact Support Issues

The way we approach customer support at …

On July 31st, our customer advocate team presented the second webcast in a two-part series on production apps on Heroku. In case you missed it, the recording and slides are below. This second session is designed for an audience familiar with Heroku basics and covers:

  • Using a CDN to increase app performance
  • How to manage the asset pipeline
  • Using heroku-pg-extras to gain visibility into database performance
  • How to manage database migrations
  • How to use a
  • …

When you sign into Heroku from your browser, you’re in the Heroku Dashboard. Dashboard is a personalized, interactive command center for all of your apps on Heroku. It provides simple visibility and management for app status, activity, resources, add-ons, collaborators, and other critical aspects of your app. You can also use it to manage all information about your Heroku account – from SSH keys to past invoices. In this post, we take a quick …

Heroku Fork and the heroku sharing command have been deprecated. For more information on releases and rollbacks, make sure to check out the Dev Center.

Heroku tools let you create robust, healthy workflows for your apps, from development to production to ongoing delivery. Add other developers to your app with heroku sharing, create homogeneous staging and production apps with heroku fork, and quickly deploy directly from staging to production with pipelines.

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In May, we launched the beta Heroku Platform API – making it possible to automate, extend and combine the Heroku platform with other services in a programmatic, self-service way. As of today, OAuth 2.0 support for the Platform API is available in public beta.

With OAuth support, developers building integrations and services that use the Heroku API can provide a much better experience to their users. Instead of requesting full access to user accounts, access …

Humans, in their quest for knowledge, have always wanted to know how things work.

We sit in our bedrooms, kitchens and garages pulling things apart with eager hands, examining the bits with a glimmer in our eye as our fingers turn them around and around, wondering what they do, how they do what they do–hoping that everything still works without that pretty residual part that no longer seems to fit.

Introducing How Heroku Works

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Logs tell the story of your app – a continuous, living stream of events, changes and behaviors. Logs let you rapidly identify and act on critical events, debug issues in your code, and analyze trends to make better decisions over time.

But log management is increasingly complex. As apps scale across distributed infrastructure, many independent processes must be tracked and made sense of. Numerous components and backing services each produce their own log streams. Multiple …

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