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We are thrilled to announce that Apache Kafka on Heroku Shield is now generally available and certified for handling PHI, PII, and HIPAA-compliant data. Our newest managed data service unifies Heroku Shield, a set of Heroku platform services that offer additional security features needed for building high compliance applications, with Apache Kafka on Heroku, our fully-managed service based on the leading open-source solution for handling event streams.

Organizations of all sizes face relentless pressure to …

Today we are thrilled to announce the general availability (GA) release of Heroku Enterprise Accounts. All Enterprise Teams associated with a company are nested under an Enterprise Account which delivers a higher level of visibility and accountability. With an Enterprise Account, executives and admins can ensure trust and improved agility with simple fast management of teams, users and expenses, so application development teams can stay focused on the development process.

With applications sitting at …

As outlined in a previous blog post, Heroku Data services undergo routine maintenances for security and patching. In this post, we describe the process used to minimize downtime for Heroku Postgres and Heroku Redis premium ‘High Availability’ plans and how we optimized the process to perform up to 75% faster.

Data Services Architecture

High availability plans for Postgres and Redis are designed to have two database instances running at the same time. One is …

This is the second post in a two-part series about accessibility. The first post shares why designing for accessibility is important to us and why we encourage you to incorporate it into your software design process.

Heroku’s first accessibility initiative was to reach Level AA for luminance contrast ratio as defined by the internationally recognized best practices of the Web Content Accessibility Guidelines (WCAG) 2.0. This ratio guarantees the legibility of text against its …

This is the first post in a two-part series about accessibility. Part two shares our design and development process addressing one aspect of accessibility in the Heroku product.

Equality as a Salesforce Value

We at Salesforce firmly believe that access to information and the ability to contribute to our digital environment should be recognized as basic human rights, not a nice-to-have features.

Globally, hundreds of millions of people have physical, speech, cognitive, and neurological disabilities, …

There are many reasons to choose Heroku Data services, but keeping the services you use secure and up-to-date rank near the top. This foundation of trust is the most important commitment we make to our customers, and frequent and timely maintenances are one way we deliver on this promise.

We do everything we can to minimize downtime, which is typically between 10 – 60 seconds per maintenance. There are ways for you to minimize disruption too (see the tips and tricks below). The rest of the post explains how we think about Heroku Data maintenances, how we perform them, and when we perform them.

An Ounce of Prevention…

Hackers exploit known but unpatched vulnerabilities or out-of-date software. Minimizing the time between when a patch or update becomes available and when it gets deployed is the most effective means of limiting damage. There’s nothing worse than seeing your company’s high-profile breach at the top of Hacker News and the Wall Street Journal.

This business and reputation risk is real. Like you, we’re faced with the same choice. We believe it’s best to budget some prevention time upfront for patching and updating data services. Otherwise, an incident may cost us (and you) a larger amount of remediation time and effort, to say nothing of the potential damage done to our (and your) brand, business, and customers.

That’s why we invest significant engineering, security, and operations effort into creating a proactive security posture that keeps your stack up-to-date through frequent, scheduled maintenances.

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