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Working with our support team, I often see customers having timeout problems. Typically, their applications will start throwing H12 errors. The decision to timeout requests quickly wasn't made to avoid having long-running requests on our router, nor to only have fast apps on our platform, but because standard web servers do not handle these types of requests particularly well. How webservers work All webservers will work in a similar way. Any new request will go to a queue, and the server will process them one after the other. This means if you have 30 requests in your queue, each taking…

Since day one, developers from all over the world have been deploying apps on Heroku, and we’re extremely proud of the strong global community we’ve built. Our European customers in particular have asked for the ability to deploy applications geographically close to their European customer base so they can offer a better user experience with more responsive apps. In 2013 we launched 1X and 2X dynos in Europe to meet this demand. Today we’re pleased to announce the general availability of Performance Dynos in our European region. The availability of Performance Dynos in Europe provides the flexibility needed to build…

Helping teams to collaborate on creating, shipping and operating great apps is a core Heroku value. People collaborating on Heroku apps are not all alike: Some spend all day in the terminal, others prefer using Heroku from a browser. That’s why we’ve built both a powerful CLI and a great Dashboard. Today, we’re adding beta support for Dropbox Sync to complement Git-based deployments. By adding Dropbox as a way to sync changes, we’re making it easier for more users on diverse teams to contribute to apps built on Heroku. Git is a powerful tool for software developers to collaborate on…

Today we are announcing a new data solution for combined users of the Heroku and Salesforce platform: Heroku External Objects. The newest feature of Heroku Connect, Heroku External Objects makes data from any Heroku Postgres database – like that from customer apps, transaction systems, or data warehouses- seamlessly available within a given Salesforce deployment. Leveraging the newly announced Salesforce1 Lightning Connect, Heroku External Objects gives Force.com developers a powerful new capability to help architect their Salesforce deployments and implement data services. Heroku Postgres + Force.com Every Force.com developer is familiar with the powerful database services the platform provides. Being able…

We’re very excited that our Heroku colleagues Matz, Nobu and Ko1 will all be visiting from Japan soon to attend RubyConf, and it’s especially serendipitous that it is happening in such close proximity to Thanksgiving. Not only is Thanksgiving one of the few holidays that Japan and the U.S. share, it’s a holiday that brings families together to reflect on what’s been accomplished, and to share insight into the future. We've been waiting for just the right opportunity to organize a small Ruby gathering and Thanksgiving provides the perfect setting. "I hope to see Ruby help every programmer in the…

Of the many Platform-as-a-Service innovations Heroku has contributed in its seven year existence, perhaps the most iconic is git push heroku master. Today we’re announcing a significant upgrade to Heroku’s Git implementation: Beta support for Git’s HTTP transport. HTTP Git has some notable advantages over traditional SSH Git. Instead of relying on port 22 (often blocked by firewalls) HTTP Git runs on port 443, the same port used for secure web requests. Also, HTTP Git uses a simpler authentication model than SSH Git, and is easier to set up. Many new users struggle with the tooling and configuration required to…

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