Download the eBook How Salesforce Runs on Heroku: Global Scalability to Serve Customers and Employees

Get an inside look at how Salesforce achieves global scalability and business agility with 11,000 internal and customer-facing services powered by Heroku. Learn how to power business success through simplified enterprise application and data management, just as Salesforce has done for over 76,000 employees.

This book will delve into five key areas of enterprise application and data management, featuring case studies on:

• The Enterprise Footprint: Understand how Salesforce runs backend services on Heroku and its data services for everything from internal efficiencies to annual go-to-market planning.
• Rapid Innovation: Discover how teams like the Slack Apps team achieved faster time-to-market by using Heroku’s data services and scalability.
• Data Mastery and Accuracy: Learn how the Data Migration Team achieved a 99.8% data accuracy rate for M&A processes and shortened the data migration process with a re-usable DMaaS solution (Data Migration as a Service).
• Customer & Employee Support: Examine use cases such as Salesforce BaseCamp, which consolidates multiple knowledge sources and makes possible agentic support that turns conversations into self-serve solutions.
• Modernization and Global Growth: Review how Salesforce AppExchange transformed from a monolithic codebase to a more open development space with Heroku’s autoscaling feature to serve over 7,000 partners.

Ready to innovate at scale? Download this guide to learn more.