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Kiran Hew

Guest Author

Kiran Hew is New Relic’s Principal Program Manager for Cloud Collaborations, focused on initiatives that align with New Relic strategic objectives and deepen our cloud and tech partnerships. Prior to this, Kiran was the Director of Professional services for a Fintech company in San Francisco and worked for over 10 years in the Oil and Gas industry. She holds a B.S. in Chemical Engineering, an M.S. in Environmental Engineering, and an MBA from London Business School.

If your cloud application performs poorly or is unreliable, users will walk away, and your enterprise will suffer. To know what’s going on inside of your million-concurrent-user application (Don’t worry, you’ll get there!), you need observability. Observability gives you the insights you need to understand how your application behaves. As your application and architecture scale up, effective observability becomes increasingly indispensable. Heroku gives you more than just a flexible and developer-friendly platform to run your cloud applications. You also get access to a suite of built-in observability features. Heroku’s core application metrics, alerts, and language-specific runtime metrics offer a comprehensive…

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