Noah Zoschke

Retrospectives are a valuable tool for software engineering teams. Heroku consistently uses retrospectives to review operational incidents, root cause problems, and generate remediation tasks to improve our systems. Increasingly we use retrospectives for another purpose: to improve teamwork and interactions on projects. Here we intentionally avoid technical discussions and focus on the emotional and human aspects of work, with the goal of creating positive insights into how to improve as a team. When The most common times people conduct retrospectives are after some bad incident, or at the conclusion of a big project. These are worthwhile times, but there are…