Vish Abrams, Chief Architect, Heroku is a Heroku team member contributing to the Heroku blog.
- News
- Last Updated: June 15, 2025
- Vish Abrams
Beginning at 6:00 UTC, on Tuesday, Jun 10, 2025 Heroku customers began experiencing service disruption, creating up to 24 hours of downtime for many customers. This issue was caused by an unintended system update across our production infrastructure; it was not the result of a security incident, and no customer data was lost. Now that we have fully restored our services, we would like to share more details.
The entire Heroku team offers our deepest apology for this service disruption. We understand that many of you rely on our platform as a foundation for your business. Communication during the incident did…
- News
- Last Updated: September 10, 2024
- Vish Abrams
Over a decade ago, Heroku co-founder Adam Wiggins published the Twelve-Factor App methodology as a way to codify the best practices for writing SaaS applications . In that time, cloud-native has become the default for all new applications, and technologies like Kubernetes are widespread. Best-practices for software have evolved, and we believe that Twelve-Factor also needs to evolve — this time with you, the community.
Originally, the Twelve-Factor manifesto focused on building deployable applications without thinking about deployment, and while its core concepts are still remarkably relevant , the examples are another story. Industry practices have evolved considerably…
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