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Incident Response at Heroku

This post is an update on a previous post about how Heroku handles incident response. As a service provider, when things go wrong, you try to get them fixed as quickly as possible. In addition to technical troubleshooting, there’s a lot of coordination and communication that needs to happen in resolving issues with systems like Heroku’s. At Heroku we’ve codified our practices around these aspects into an incident response framework. Whether you’re just interested in how incident response works at Heroku, or looking to adopt and apply some of these practices for yourself, we hope you find this inside look…

Container and Runtime Performance Improvements

Today we’re sharing three performance enhancements that we have recently rolled out to apps running in Private Spaces: Dynos upgraded to the latest generation infrastructure for 10-15% perf improvement More consistent performance for Small Private and Shield Space dynos Optimized clock source selection Heroku is a fully managed platform-as-a-service (PaaS) and we work tirelessly to continuously improve and enhance the experience of running apps on our platform. Unlike lower-level infrastructure-as-a-service systems, improvements are applied automatically to apps and databases and require no action or intervention from app developers to benefit. That means that no action is required on your part…

Introducing the Streaming Data Connectors Beta: Capture Heroku Postgres Changes in Apache Kafka on Heroku

Today we are announcing a beta release of our new streaming data connector between Heroku Postgres and Apache Kafka on Heroku. Heroku runs millions of Postgres services and tens of thousands of Apache Kafka services, and we increasingly see developers choosing to start with Apache Kafka as the foundation of their data architecture. But for those who are Postgres-first, it is challenging to adopt without a full app rewrite. Developers want a seamless integration between the two services, and we are delivering it today, at no additional charge, for Heroku Private Spaces and Shield Spaces customers. Moving beyond Postgres and…

Announcing New Review Apps: Expanded Options for Greater Control, Automation, and Easier Access

Faster application delivery with remote teams is the key to connect with your customers, now more than ever. A few years ago, we released Review Apps with the goal of improving the application development process and team collaboration. Today, we are excited to announce the release of an improved version of Review Apps to general availability. The new version of Review Apps provides easier access management with a new permission system, and more flexibility for complex workflows with public APIs. It also no longer needs a staging, production, or placeholder app to host its configuration and collaborator access; this independence…

Heroku Shield for Redis Is Now Generally Available

We are thrilled to announce that Heroku Shield for Redis is now generally available and certified for handling PHI, PII, and HIPAA-compliant data. Heroku Shield for Redis is the final missing data service for Heroku Shield, which is an integrated set of Heroku services with additional security features needed for building high compliance applications. All Heroku Managed Data Services — Heroku Connect, Heroku Data for Redis, Heroku Postgres, and Apache Kafka on Heroku — are now fully certified for handling PHI, PII, and HIPAA-compliant data as part of Heroku Shield. Security and compliance come standard with Heroku Shield, so developers…

Bring Your Own Key for Heroku Managed Data Services Is Now Generally Available

Security is always top of mind for Heroku customers; COVID-19 has further increased the urgency for enterprises and developers to deliver more mission-critical applications with sensitive and regulated data. Given the needs of our customers, including those in regulated industries like Health & Life Sciences and Financial Services, we are thrilled to announce that Heroku Private Spaces and Shield customers can now deploy a new Postgres, Redis, or Apache Kafka service with a key created and managed in their private AWS KMS account. With BYOK, enterprises gain full data custody and data access control without taking on the burden of…

Join us for a Live Q&A Chat with Salesforce Product Managers

Wade Wegner is SVP of Product for Salesforce Platform. On a recent and all-too-short trip to London, I was humbled to have developers in the community spend time with me and other product managers at the UK Salesforce Tower. Building on the massively popular open dialogue with developers that we initiated at Dreamforce last year, our discussion was a transparent conversation with developers who have been building on the Salesforce platform. I was incredibly inspired by the developers local to the London office who spent time after their work day to engage in meaningful conversation about what they wanted to…

PostgreSQL 12 Generally Available on Heroku

After a successful evaluation period, PostgreSQL 12 is now the default version for new Heroku Postgres databases and an available upgrade for existing databases. I want to emphasize a few key changes and improvements in Postgres 12: Native Table Partitioning Concurrent Operations Native Partitioning was introduced in PostgreSQL 10 and performance improvements for improved parallel processing were added in PostgreSQL 11. Updating tables, altering partitions blocking queries, and executing concurrent operations for Native Partitioning were all improved in PostgreSQL 12. New features include allowing tables to modify partitions without blocking queries, allowing foreign keys to reference partitioned tables, and adding…

Ruby 2.7.0 Holiday Release

When Heroku launched in 2007 there was only a single Ruby version that could be used on the platform. In 2012 Heroku began to support multiple Ruby versions. Since then, we've had a holiday tradition of releasing the new versions of Ruby on the same day they come out, which always happens on Christmas day (December 25th). If you're new to the community, you might be curious about where releasing a new minor version on Christmas comes from. To help answer that question, we interviewed Matz's, who works as the Chief Ruby Architect at Heroku in 2015. In his own…

Announcing Heroku Data Services Integrations Using mutual TLS and PrivateLink

Today, we’re thrilled to announce four new trusted data integrations that allow data to flow seamlessly and securely between Heroku and external resources in public clouds and private data centers: Heroku Postgres via mutual TLS Heroku Postgres via PrivateLink Apache Kafka on Heroku via PrivateLink Heroku Redis via PrivateLink These integrations expand Heroku's security and trust boundary to cover the connections to external resources and the data that passes through them. They enable true multi-cloud app and data architectures and keep developers focused on delivering value versus managing infrastructure. Data is the driving force in modern app development, and these…

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