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Managed Inference and Agents

Building AI-Powered Observability with Heroku Managed Inference and Agents

If you’ve ever debugged a production incident, you know the drill: IDE on one screen, Splunk on another, Sentry open in a third tab, frantically copying error messages between windows while your PagerDuty keeps buzzing.

You ask “What errors spiked in the last hour?” but instead of an answer, you have to context-switch, recall complex query syntax, and mentally correlate log timestamps with your code. By the time you find the relevant log, you’ve lost your flow. Meanwhile the incident clock keeps ticking away.

The workflow below fixes that broken loop. We’ll show you how to use the Model Context …

Building AI Search on Heroku

If you’ve built a RAG (Retrieval Augmented Generation) system, you’ve probably hit this wall: your vector search returns 20 documents that are semantically similar to the query, but half of them don’t actually answer it.

A user asks “how do I handle authentication errors?” and gets back documentation about authentication, errors, and error handling in embedding space, but only one or two are actually useful.

This is the gap between demo and production. Most tutorials stop at vector search. This reference architecture shows what comes next. This AI Search reference app shows you how to build a production grade enterprise …

Optimize Search Precision with Reranking on Heroku AI

Today, we are announcing the general availability of reranking models on Heroku Managed Inference and Agents, featuring support for Cohere Rerank 3.5 and Amazon Rerank 1.0.

Semantic reranking models score documents based on their relevance to a specific query. Unlike keyword search or vector similarity, rerank models understand nuanced semantic relationships to identify the most relevant documents for a given question. Reranking acts as your RAG pipeline’s high-fidelity filter, decreasing noise and token costs by identifying which documents best answer the specific query.

Heroku AI: Accelerating AI Development With New Models, Performance Improvements, and Messages API

This month marks significant expansion for Heroku Managed Inference and Agents, directly accelerating our AI PaaS framework. We’re announcing a substantial addition to our model catalog, providing access to leading proprietary AI models such as Claude Opus 4.5, Nova 2, and open-weight models such as Kimi K2 thinking, MiniMax M2, and Qwen3. These resources are fully managed, secure, and accessible via a single CLI command. We have also refreshed aistudio.heroku.com, please navigate to aistudio.heroku.com from your Managed Inference and Agents add-on to access the models you have provisioned.

Whether you are building complex reasoning agents or high-performance consumer …

Faster Agents with Automatic Prompt Caching

Heroku is launching automatic prompt caching starting December 18, 2025. Prompt caching delivers a notable, zero-effort performance increase for Heroku Managed Inference and Agents. Enabled by default, this feature is designed to deliver significantly faster responses for common workloads. We have taken a pragmatic approach and currently only enabled this to cache system prompts and tool definition, and not user messages or conversation history. You can disable caching for any request by setting X-Heroku-Prompt-Caching: false.

Heroku AI Studio is Your Workspace for Smarter, Faster AI Apps

Ever found yourself in the endless loop of tweaking a prompt, running your code, and waiting to see if you finally got the output you wanted? That slow, frustrating feedback cycle is a common headache for AI developers. What if you could speed that up and get back to what you do best? Let’s focus on building amazing applications.

We're excited to introduce Heroku AI Studio, a new set of tools designed to streamline your generative AI development from prompt to production. We've focused on creating a more intuitive and efficient workflow, so you can focus on innovation instead of wrestling with your development environment. When using the Heroku Managed Inference and Agents add-on, this new tool is about to become an essential part of your workflow.

Amazon Nova Models: Now Available on Heroku

Building intelligent applications requires powerful, cost-effective AI. Today, we’re simplifying that process by making Amazon’s cutting-edge Nova models directly available via Heroku Managed Inference and Agents. Provisioning these models is as simple as attaching the add-on to your Heroku application, providing a direct, managed path for developers and businesses to leverage a new class of powerful and cost-effective AI models with unparalleled simplicity.

Heroku AI Expands Model Offering with OpenAI’s gpt-oss-120b

Start building with OpenAI’s new open-weight model, gpt-oss-120b, now available on Heroku Managed Inference and Agents. This gives developers a powerful, transparent, and flexible way to build and deploy AI applications on the platform they already trust. Access gpt-oss-120b with our OpenAI-compatible chat completions API, which you can drop into any OpenAI-compatible SDK or framework.

Building Data-Aware AI Applications with Heroku AI and LlamaIndex

Building AI applications that can interact with private data is a common goal for many organizations. The challenge often lies in connecting large language models (LLMs) with proprietary datasets. A combination of Heroku Managed Inference and Agents and LlamaIndex provides an elegant stack for this purpose.

This post explores how to use these tools to build retrieval-augmented generation (RAG) applications. We’ll cover the technical components, Use Cases and the development process, and how to get started.

Building Agents With Heroku AI and Pydantic AI

Building production-grade AI applications can be complex, but with Heroku and Pydantic AI, developers gain a powerful and reliable solution for integrating advanced AI capabilities. Heroku makes it easy to integrate AI into your applications with Heroku Managed Inference and Agents. With a single click, you can attach powerful Large Language Models like Anthropic’s Claude 4 Sonnet to your apps. Heroku AI also provides built-in tools like secure code execution and an OpenAI-compatible API that you can drop directly into popular frameworks and SDKs.

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