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Heroku AppLink Pilot: The Shortest Path to Bring Your Code to Agentforce

Developers love Heroku for its elegance and simplicity to easily build and deploy any type of app or service in the languages they love. This flexibility enables developers to build robust custom applications or specialized capabilities like agent actions, complex pricing calculations, or real-time transformations and processing. These are often capabilities where Salesforce Admins and Developers on Heroku come together to design and implement robust workflows and agents to support business processes. The process of bringing their custom apps on Heroku to their Salesforce implementations has historically been a complex and time-consuming process. To address this, we’ve introduced Heroku AppLink,…

Building Supercharged Agents with Heroku and Agentforce

Heroku is a powerful general-purpose PaaS offering, but when combined with the broader Salesforce portfolio, it excels in unlocking and unifying customer data, regardless of its age, location, size, or structure. One of the key reasons why Salesforce customers turn to Heroku is when they require such data to be securely linked to high-scale experiences, such as consumer web or mobile apps, or when they need scalable compute resources to access and analyze more intricate and complex data in real time. In this blog, we’ll explore how to supercharge Agentforce by leveraging one of the ways in which the Heroku…

Reactive Programming with Salesforce Data

The recent introduction of Platform Events and Change Data Capture (CDC) in Salesforce has launched us into a new age of integration capabilities. Today, it's possible to develop custom apps that respond to activity in Salesforce. Whether you're creating a memorable customer interaction or implementing an internal workflow for employees, consider an event-sourced design to improve responsiveness and durability of the app. In this article, we'll look at an event-sourced app architecture that consumes the Salesforce Streaming API using the elegant jsforce JavaScript library in a Node app on Heroku. Streaming with jsforce In summer 2018, the open-source jsforce library…

Heroku Connect Update: Fast Writes, Global Deployment, and a Guided Management Experience

Today we are pleased to announce a significant update to Heroku Connect, one that is a culmination of two years of work to improve every aspect of the service. We’ve focused on three primary areas: improving write speed, geographically expanding the service, and intelligently guiding design and troubleshooting workflows. To that end, we’ve enabled bulk writes resulting in a 5x average increase in sync performance to Salesforce, deployed Connect in six global regions to be closer to customers’ databases, and built three guided management experiences that significantly increase user productivity. Collectively, these enhancements will enable Heroku Connect to continue to…

Now GA: Read and Write Postgres Data from Salesforce with Heroku External Objects

Today we are announcing a significant enhancement to Heroku External Objects: write support. Salesforce users can now create, read, update, and delete records that physically reside in any Heroku Postgres database from within their Salesforce deployment. Increasingly, developers need to build applications with the sophistication and user experience of the consumer Internet, coupled with the seamless customer experience that comes from integration with Salesforce. Heroku External Objects enable a compelling set of integrations scenarios between Heroku and Salesforce deployments, allowing Postgres to be updated based on business processes or customer records in Salesforce. With Heroku External Objects, data persisted in…

Heroku Connect APIs Now GA

Today we’re announcing that the APIs for the Heroku Connect data synchronization service are now GA. These fully supported endpoints will help our users with the tasks they most need repeatable automation for: creating consistent configuration across development, staging, and production environments; managing connections across multiple Salesforce deployments; and integrating Heroku Connect status with their existing operational systems and alerts. When we first released Heroku Connect, users were delighted with the simple point and click UI: they could suddenly integrate Salesforce data with Heroku Postgres in one enjoyable minute! But as users’ familiarity with the service has grown and their…

Customer Centered E-Commerce: Salesforce + Heroku

Today we are releasing a reference architecture and sample app for running e-commerce apps on Heroku, with a simple pattern for integrating customer, order and product data with Salesforce via Heroku Connect. The key: Any transaction recorded in Heroku Postgres can be seamlessly integrated with Salesforce via Heroku Connect. Salesforce for E-Commerce Many Salesforce customers are looking to extend their Salesforce deployments with e-commerce on Heroku. Whether running a single storefront, launching new concepts and brands, or innovating to improve core retail functions, these e-commerce experiences require orchestration across multiple business functions that already use Salesforce. Common Salesforce use cases…

Heroku Connect Demo Edition Now Available via Heroku Button

Nine months ago we released Heroku Connect, the bi-directional data synchronization service that enables developers to build Heroku apps that seamlessly interact with Salesforce data. Since then, we’ve seen developers use it to build all types of interesting apps for web and mobile, especially for eCommerce, loyalty, and Internet of Things use cases. We’ve also seen an avalanche of requests from every corner of the Salesforce ecosystem for a simple and free way to try Heroku Connect, and explore new use cases. Today we are announcing the availability of Heroku Connect Demo Edition, a free version of Heroku Connect designed…

Heroku External Objects: Bringing Native Postgres to Salesforce

Today we are announcing a new data solution for combined users of the Heroku and Salesforce platform: Heroku External Objects. The newest feature of Heroku Connect, Heroku External Objects makes data from any Heroku Postgres database – like that from customer apps, transaction systems, or data warehouses- seamlessly available within a given Salesforce deployment. Leveraging the newly announced Salesforce1 Lightning Connect, Heroku External Objects gives Force.com developers a powerful new capability to help architect their Salesforce deployments and implement data services. Heroku Postgres + Force.com Every Force.com developer is familiar with the powerful database services the platform provides. Being able…

Introducing Heroku CX Patterns: Building Customer Experiences on Heroku with Salesforce Services

A quick glance at most any phone shows the importance and urgency – for businesses of all kinds – of creating mobile customer apps. Our everyday activities – finding a ride, ordering a meal or turning on a light are increasingly mobile experiences. But delivering a great omnichannel experience to customers requires more than just the work of the application developer. The larger organization is involved in following up with prospects, fielding service inquiries, and sending relevant marketing messages. Orchestrating this tapestry of touchpoints often requires developers to integrate with systems used by non-developers, including sales, service, marketing and community…

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