Upgrade to Premium Support
Get help fast with 24×7 support for critical issues from our premium support escalation team. In addition, non-critical requests from premium support customers receive escalated priority.
Receive One-on-One Consultations
Receive deployment consultations, architectural guidance and best practices from Customer Solutions Architects. Learn from experts supporting the most mission critical deployments on our platform.
Early Access to New Features
Get early access to upcoming releases. Your feedback on upcoming features goes straight to Heroku Product Managers.
Custom Commercial Terms
Customize terms and conditions prior to signing up.
Looking For Support?
Visit our help portal to contact our Support team.