Scoot Networks

Scoot Networks Scales Urban Transportation on Heroku

Shared transportation company builds keyless access, payments, and real-time location dashboard into mobile app for agility and innovation

Scoot Networks provides eco-friendly shared electric scooter transportation around San Francisco. The “scoots” are smartphone-activated electric scooters located at over 40 locations throughout the city and can be located on the Scoot app. The Scoot app even provides riders with keyless access and acts as a scooter dashboard — showing location, speed and battery range. Cashless payments are built into the app as well, giving riders a quick, convenient way to hop around the city.

Our app lets our riders reserve and turn on our electric scooters, map their trip, track their battery charge, and pay for their ride, all from their smartphone, and it’s all powered by Heroku. Daniel Riegel, CTO, Scoot Networks

The Challenge: Driving Scoot Forward

With a lean, four-person development team, Scoot knew they needed to minimize their efforts on backend infrastructure and focus on building a truly innovative product experience for their customers. In addition, their development and deployment platform needed to support the integrated customer experience that they wanted to craft around desktop, mobile, and the electric scooter itself. Scoot is also ramping up the size of their fleet of scooters, which means not only increasing the number of scoots on the road, but also scaling their systems to support both new and existing riders.

The Solution: Scoot Networks and Heroku

Heroku’s flexible, multi-language platform and add-ons marketplace allows the Scoot team to deploy product enhancements several times each week and build in their preferred languages and frameworks, using Ruby, JavaScript and JQuery. Because of the agility of the Heroku platform, Scoot was able to significantly decrease time-to-market for its iOS app and and deploy additional enhancements for Bluetooth connectivity and garage closure notifications.

Heroku lets our lean engineering team focus on building new features for our customers, not setting up servers. Daniel Riegel, CTO, Scoot Networks

In addition, all internal fleet management tools are built on Heroku and customer data is stored in Heroku’s Postgres database service. The Scoot team now has access to real-time diagnostics for their “scoots” that they can use to service their customers and monitor their fleet, such as battery usage notifications and theft-prevention data. The Scoot team is confident the Heroku platform will support their needs through long-term fleet and geographic growth as they look to continue their expansion beyond San Francisco.

Is your company looking to deliver an innovative mobile experience? Scoot Networks is a great example of a company delivering compelling features like speed tracking, payments, connected device interaction, geography information, all in a single mobile app, powered by Heroku. For more information, contact Heroku today.

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