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Developer Advocate Stories

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Developer Advocate Stories

EuropeClouds podcast, bringing a voice to Developer Advocates.

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Code[ish] • December 17th, 2025

AI Workflows for Support Ticket Integration

Hosted by Julián Duque, Keegan Bakker

Filmed at the Palace Hotel in downtown San Francisco, this week’s episode of Code[ish] is the first in a short series of video specials!

To kick things off, Julián Duque is joined by Keegan Bakker, CEO of audience engagement platform Audata, to explore how Heroku helped the app grow from a hobby idea to a powerful tool for major organizations across the globe.

Hosted By:
Julián Duque
Julián Duque
Principal Developer Advocate, Heroku
@julian_duque
with Guest:
Keegan Bakker
Keegan Bakker
CEO, Audata

Transcript Available

  • Heroku in the Wild
  • Agentforce
  • AI
  • scaling

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Developer Advocate Stories • September 9th, 2020

Developer Advocate Stories – Episode 4

In this Episode they talked with Julián David Duque, Lead Developer Advocate @Heroku, about his start as a community leader in Colombia, his day 2 day job and how and why he was amazed when he flew to India.

  • DevLife
  • developer advocate

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