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Talk Python To Me

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Talk Python To Me

Talk Python to Me is a weekly podcast hosted by Michael Kennedy who also provides online courses for Python developers. Casual, 45-minute conversations with industry experts cover a wide array of Python topics as well as many related technologies.

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Code[ish] • December 17th, 2025

AI Workflows for Support Ticket Integration

Hosted by Julián Duque, Keegan Bakker

Filmed at the Palace Hotel in downtown San Francisco, this week’s episode of Code[ish] is the first in a short series of video specials!

To kick things off, Julián Duque is joined by Keegan Bakker, CEO of audience engagement platform Audata, to explore how Heroku helped the app grow from a hobby idea to a powerful tool for major organizations across the globe.

Hosted By:
Julián Duque
Julián Duque
Principal Developer Advocate, Heroku
@julian_duque
with Guest:
Keegan Bakker
Keegan Bakker
CEO, Audata

Transcript Available

  • Heroku in the Wild
  • Agentforce
  • AI
  • scaling

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